Philosophy & Culture

This Privacy Policy should be read in addition to the Terms and Conditions on our website. Usage of our website/app implies unconditional acceptance of these terms. BCMPL may update this Privacy Policy periodically.

Nature of Personal Information Collected

With your consent, we may collect the following:

• Name, Date of Birth, Gender, Occupation
• Contact details like Phone Number, Address, and Email
• Demographic details such as Postcode, Preferences, and Interests
• Account details: Username, Password, Security Q&A (if account created)

Cookies

We use cookies to enhance your experience. Cookies may store anonymous usage data, preferences, and session info. You can disable cookies via your browser settings.

How Information is Collected

We collect data through direct interactions via website, email, social media, phone, etc., and may also receive information from third-party sources like dealers, partners, or authorities.

Purpose of Collection

• Fulfill product/service queries and requests
• Respond to feedback and confirm registrations
• Marketing, promotions, and surveys
• Customer and dealer support
• Warranty registrations and product recalls
• Career opportunities and updates
• Comply with legal obligations
• Improve site performance and content
• Notify users of policy/term updates
• Investigate misuse and protect rights/property

Consent & Global Use

By submitting personal information, you consent to its use and transfer across country borders where privacy laws may differ. You also consent to receive communication via Email/SMS/Call/WhatsApp.

Your Rights

• Access, modify, correct, or delete profile info
• Request details on data usage and sharing
• Opt-out of non-essential communication
• Withdraw consent (subject to retention laws)
• Contact Grievance Officer for concerns

Security of Your Information

We apply strict security measures to prevent data misuse, loss, or alteration. However, we are not liable for internet transmission vulnerabilities or events beyond our control (Force Majeure).

Legal Disclosure

Your information may be disclosed to comply with legal obligations or to defend BCMPL’s legal rights when required by law or authority.

Usage Restrictions

You may not modify, distribute, reuse, or republish any content or services from our website/app without prior consent, except for personal non-commercial use.

Product Representation Disclaimer

Product visuals and descriptions on our website/app may differ from actual products and do not guarantee real-time availability.

Unlawful Use

You agree not to misuse or damage the website/app or interfere with others’ experience by engaging in illegal or prohibited activities.

Third-Party Links

Our website/app may link to external sites. BCMPL is not responsible for the content or privacy policies of linked websites.

Communication Services

When using features like feedback forms or career pages, you agree not to:

• Harass or violate the rights of others
• Post unlawful, defamatory, or infringing content
• Upload viruses or malicious files
• Falsify source attribution or ownership of content
• Disrupt others’ use of the site

Termination of Access

BCMPL reserves the right to restrict or terminate access to any part of the website/app without notice.

Contact Information

If you have privacy-related grievances, please contact:

Grievance Officer
C/o BDEY’S COCO MULTIPRODUCTS PVT. LTD.
Address: Ground Floor, Godown No.7, SAHUDANGHI, Eastern Bypass, near Bhabesh Petrol Pump, Thakur Nagar, SAHUDANGI, BHAKTINAGAR, Siliguri, West Bengal 735135
Phone: +91 99693 07630
Email: [To be provided]
*Emails unrelated to privacy (sales, service, recruitment) will not be entertained.*

Governing Law

This Privacy Policy is governed by the laws of India. Jurisdiction is exclusively with courts in Siliguri, West Bengal.

This Privacy Policy was developed on 28th May 2025 and remains valid until replaced or updated.